How do I adjust my pillow?
- Unzip the outer cover of your pillow.
- Locate and unzip the inner liner to access the fill.
- Customize your comfort: add more fill for extra loft, or remove some for a softer feel.
- Zip up both the inner liner and outer cover.
- Give your pillow a good fluff to distribute the fill evenly before use.
Enjoy your perfectly personalized pillow!
How do I wash my pillow?
Our pillows are made with fresh materials and don’t require washing before first use. We recommend washing the inner pillow once a year to keep it clean. If you choose to wash your pillow, follow these guidelines:
Removable Pillowcase:Wash: Cold water, delicate cycle. No fabric softener or bleach.
Dry: Tumble dry low. Ensure it’s completely dry before use.
Inner Pillow Liner:Prep: Secure the zipper with a safety pin to prevent filling spillage.
Wash: Cold water, delicate cycle. No fabric softener or bleach.
Dry: One pillow at a time. Tumble dry low. It may require multiple cycles.
Body Pillow:Use a commercial washer and dryer if possible.
Wash: Cold water, delicate cycle. No fabric softener or bleach.
Dry: Tumble dry low. For faster drying, separate the fill into a delicate bag.
Do I Need an Additional Pillowcase?
While not necessary, you’re welcome to use one if you prefer.
Keep in mind:
- Our pillow cover is already machine washable and dryer-friendly.
- An extra case may reduce the pillow’s breathability and cooling properties.
If you choose to use one, here are our pillow dimensions:
- Standard: 20″ x 26″
- Queen: 20″ x 30″
- King: 20″ x 36″
- Body: 20″ x 54″
Depth:
- Standard, Queen, King: Adjustable, typically around 6″
- Body Pillow: Adjustable, ranging from 6″ to 10″
Customize the depth to your liking by adjusting the fill.
What are the Eden and Original Pillows made out of?
Eden and Original Pillow Materials
Outer Case:- 40% Bamboo-derived viscose rayon;
- 60% Polyester;
- Viscoelastic polyurethane foam (memory foam);
- Coated with microfiber to prevent clumping;
This blend offers a perfect balance of comfort, breathability, and durability.
What is the difference between the Original and Eden pillows?
The Original Pillow features cross-cut memory foam for medium-firm support, ideal for all sleep positions with adjustable loft. The Eden Pillow uses gel-infused memory foam for a medium-soft feel and added cooling, perfect for those who sleep slightly hot while still offering adjustability.
What is the Essence Pillow made of?
The Essence Pillow is filled with a breathable down-alternative material, providing a soft, airy, and supportive feel. It’s adjustable and serves as a lightweight alternative to memory foam pillows.
Are Coop Home Goods pillows hypoallergenic?
Yes, our pillows are designed to be hypoallergenic and resistant to dust mites, making them suitable for allergy sufferers.
What certifications do your pillows have?
Our pillows are CertiPUR-US certified for the foam content, ensuring they meet standards for emissions, content, and durability. They are also GREENGUARD Gold certified for low chemical emissions, promoting healthier indoor air quality.
What is your return policy?
We offer a 100-day return policy for all our products. If you’re not satisfied, you can return it for a full refund using our easy returns process.
What is the warranty on the pillows?
We provide a 5-year limited warranty on our pillows, covering defects in materials and workmanship under normal use.
How long does shipping take?
Orders are typically processed within 1 business day. Standard shipping takes 5-7 business days for delivery within the United States.
Do you offer international shipping?
Currently, we ship within the United States. For international inquiries, please contact our customer support for possible arrangements.
How often should I wash my pillow?
We recommend washing the inner pillow once or twice a year to maintain freshness. Wash the removable pillowcase every two weeks along with your bedsheets.
Can I use the pillow for different sleep positions?
Yes, our adjustable pillows are designed for back, side, and stomach sleepers. You can customize the fill to suit your preferred sleep position for optimal support and comfort.